How can I cancel my iTunes subscription and get a refund?

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Method 4: From Apple Support You also have the option to contact Apple Support via email for a refund. Business admins should contact our directly. You can report a problem on recent third-party subscriptions.

Copyright © 2018 iMobie Inc. This works for all forms of media, including subscriptions to Apple TV services.

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When you purchase an item from the App Store or iTunes, it is possible to obtain a refund on items purchased within the past 90 days if you have a legitimate reason. For example, you might buy the live version of a song when you meant to get the studio version. It is certainly possible to download the wrong app inadvertently, especially on an iOS device. In this article, I will outline the process of how report a problem and request a refund with items purchased in the App Store or iTunes. Avoiding incorrect purchases There are many forms of media you can get from iTunes and the App Store including movie purchases and rentals, TV shows, music, books, audiobooks, Mac apps, and iOS apps. You can preview a song you are about to purchase on a computer by moving the mouse over the title and clicking on the play button icon that appears. On an iOS device, tap on the song title and it will begin to play a preview and show a circular progress icon. Returning iTunes and iOS purchases If you need to report a problem with a purchase, start iTunes on a Mac or PC and open the store. Then click Account in the Quick Links section. If prompted, type in your iTunes password. Scroll down to Purchase History if necessary and click See All on the right. If the item is not listed on the first screen, click on the Next button until you see the item you want to report a problem with. An online form will open in your default browser. After a few days, check your account to determine if a refund was issued. When you click on the arrow icon to the left of the item, you will see a if the transaction has been reversed. Returning apps to the Mac App store The Mac App Store has a slightly different return process. Open the App Store app and click Support on the right under Quick Links. Then click Contact Support on the left, and the Get Started button. This brings you to the page where you have the options to Talk to Apple Support Now, Schedule a Call, or Chat. Choose one of those methods to explain the issue and request a refund. Another method you could use either on an iOS device or computer is to locate the emailed receipt Apple sends out for each purchase. This works for all forms of media, including subscriptions to Apple TV services. Refund confirmations are send out via email also, which gives you the ability to easily determine if the issue was resolved from any of your devices. In using technology, we all occasionally make an error. I hope this article will be helpful if you find it necessary to return an iTunes or App Store item.

If you cancel, you will have access to the Premium features until the end of your account billing cycle. Sometimes it takes a day for an Apple receipt to be emailed, so if you're in a hurry, skip down to one of the other two custodes below. Tap your Apple ID at the top of the screen. Tap cancel, then tap confirm on the pop-up message. If you purchased something from iTunes, the iOS App Store, iBooks Store, Apple TV App Store, or the Mac App Store and it doesn't work, didn't met, is buggy, or wasn't what you thought it was, you can get a full refund from Apple—you just have to know how to ask. Once you locate the purchase, click a link and use Apple's Report a Problem website to submit your refund request. How to get a piece using your iPhone or iPad Apple hasn't built any links to problem reporting into the iTunes Store or App Store apps, so if you're stuck using the web on your iPhone, iPod touch, or iPad as well.